Campaign Info

Rakuten Rakuma: Watch the Authentication Video and Answer a Survey for 30 Points

Rakuten Rakuma: Watch the Authentication Video and Answer a Survey for 30 Points

Photo: 楽天ラクマ (紹介目的で使用) via rakuma.rakuten.co.jp

Good morning. It’s まさきん.

I opened Rakuma to sell my kid’s old shoes, and noticed a banner I hadn’t seen before. It was for the Rakuma Ultimate Authentication video campaign. It sounded like all you had to do was watch a video and answer a survey, so I checked the conditions out of curiosity.

What type of campaign is this

The campaign types I mapped out before were mostly built around a purchase or a contract. This one only requires watching a video and answering a survey — no purchase or listing needed.

It feels like an awareness-building campaign that hands out time-limited points for a low bar of effort. I suspect there’s also an intent to spread reassurance about the Rakuma service itself.

What is Rakuma Ultimate Authentication

Rakuma Ultimate Authentication is a service where professional appraisers check items for free, either before listing or after purchase. The categories seem centered on bags, accessories, and sneakers — things where telling real from fake is genuinely hard.

The page also cites a rating along the lines of “the app people felt safest trading on.” Personally, authenticity is the thing I worry about most on secondhand marketplace apps, so I thought this was a smart angle. For sellers, too, having an item already authenticated should work as a selling point.

The breakdown: 30 points for watching the video and answering the survey

The condition is simple. Watch the designated video all the way through, then answer the survey. You need to log in with your Rakuten ID to answer it. After tapping the entry button, the flow moves on to the video and then the survey.

The reward is 30 points, to be granted as time-limited points. The scheduled payout date is November 30, 2026, and the points are valid until May 25, 2027. The campaign runs from October 1 to October 31, 2026.

Separately from Rakuma, you can also sign up for Rakuten Mobile through my referral link. Switching your number over (MNP) gets you up to 14,000 points, so it’s worth a look if you’re interested.

Try the fee simulator and get 100 points, no sign-up required Rakuten Mobile referral: up to 14,000 points for number transfers

Clicking this opens the Rakuten login page. Once you log in, you’ll see the campaign details.

What was a little confusing

The campaign is limited to individual users — official merchant accounts aren’t eligible. Another thing to watch for: your Rakuten ID needs to stay linked to your Rakuma account until the campaign ends.

If you unlink it before the payout, you seem to lose eligibility. Since the payout is about a month out, it’s worth remembering not to accidentally unlink it in the meantime.

The reward itself isn’t large, but since it’s just a video and a survey, it’s a light-effort campaign overall.

Things worth checking before applying

CHECK

When you answer the survey, make sure you’re logged in with your Rakuten ID. Don’t unlink your Rakuten ID from Rakuma before the campaign ends. This one has different conditions from the purchase-and-listing campaign I covered before, so it’s worth checking both.

Summary

This was a light campaign that only required watching a video and answering a survey. The reward is 30 points — not a huge amount, but I liked that it didn’t take much effort.

It was also a good chance to learn about the Rakuma Ultimate Authentication service itself. Conditions and the campaign period may change, so it’s worth checking the official site.

You can also sign up for Rakuten Mobile for your family through my referral link. A new contract gets you up to 13,000 points, so it’s worth checking too.

Try the fee simulator and get 100 points, no sign-up required Rakuten Mobile referral: up to 13,000 points for new contracts

Clicking this opens the Rakuten login page. Once you log in, you’ll see the campaign details.

This article contains affiliate advertising. If you sign up for a product or service through a link on this site, we may receive compensation from the partner company. The site operator is also an employee of Rakuten Group and may receive compensation through an employee referral program. The content and opinions here are based on the operator’s own experience and research regardless of any advertising relationship, but please read with the above in mind. See the Disclaimer & Affiliate Disclosure for details. Disclaimer & Affiliate Disclosure

This article includes machine-translated content. Please check the official Rakuten Mobile multilingual page for exact terms.

If you have concerns about Rakuten Mobile coverage or signal quality, you can consult through the official signal improvement request form .

ABOUT THE AUTHOR
まさきん

Rakuten Group employee · Digital Marketer (holds a Financial Planner qualification)

In his early 40s, part of a dual-income household with four kids. Works as a digital marketer at Rakuten Group, while also using his Financial Planner (FP) qualification to focus on household finances and building assets.

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