Rakuten Mobile

Rakuten Mobile Voicemail: How It Cut Down on Missed Calls While I Was at Work

Rakuten Mobile Voicemail: How It Cut Down on Missed Calls While I Was at Work

Photo: Jess Watters (CC0 1.0) via StockSnap

Good morning. It’s まさきん.

I’d be in a meeting at work, and only afterward would I notice that the school had called. That happened a few times, so I signed up for Rakuten Mobile’s “Voicemail” option.

Overview of the Option

It costs 330 yen per month. When I wrote this, there was also a campaign running where your first month is free.

When your phone is off or you can’t pick up, it takes a message from the caller. You can then play it back whenever it suits you.

Three Ways to Play Back Messages

You can choose from these three playback methods.

The first is the Rakuten Link app. You can save and manage voice messages there and play them easily. However, if you’re on an iPhone running iOS 17.2 or later, you apparently won’t get notifications from Rakuten Link.

The second is iPhone’s Visual Voicemail. You can manage messages right in the standard Phone app. This is the supported option for iPhones on iOS 17.2 or later.

The third is calling “1417.” This connects you directly to the voicemail service center to play your messages, but keep in mind that call charges apply with this method.

Main Specs

Each message can be up to 3 minutes long. You can store up to 100 messages, and they’re kept for 1 week.

You can set the ring time anywhere from 5 to 30 seconds. The default is apparently 15 seconds. Setting it a bit longer should give you a little more time to answer.

Try the fee simulator and get 100 points, no sign-up required Review call options with Rakuten Mobile

Clicking this opens the Rakuten login page. Once you log in, you’ll see the campaign details.

The “Saikyo Call Pack” Bundle

There’s also a bundle called the “Saikyo Call Pack” that combines this with the 15-minute (Standard) Unlimited Calls option. If you make a lot of calls, signing up for both at once could save you some hassle.

Who It Suits and Who It Doesn’t

Summary

“Voicemail” is an option that takes and plays back messages for 330 yen per month. Since signing up, even when I miss a call from the school, I can check what it was about from the message. There are multiple ways to play messages back, so it’s handy that you can pick whichever fits the phone you use.

If you’d also like to handle another incoming call while you’re on the phone, take a look at Call Waiting too.

For the latest pricing and campaign details, please check the official website.

Try the fee simulator and get 100 points, no sign-up required Compare Rakuten Mobile options

Clicking this opens the Rakuten login page. Once you log in, you’ll see the campaign details.

This article contains affiliate advertising. If you sign up for a product or service through a link on this site, we may receive compensation from the partner company. The site operator is also an employee of Rakuten Group and may receive compensation through an employee referral program. The content and opinions here are based on the operator’s own experience and research regardless of any advertising relationship, but please read with the above in mind. See the Disclaimer & Affiliate Disclosure for details. Disclaimer & Affiliate Disclosure

This article includes machine-translated content. Please check the official Rakuten Mobile multilingual page for exact terms.

If you have concerns about Rakuten Mobile coverage or signal quality, you can consult through the official signal improvement request form .

ABOUT THE AUTHOR
まさきん

Rakuten Group employee · Digital Marketer (holds a Financial Planner qualification)

In his early 40s, part of a dual-income household with four kids. Works as a digital marketer at Rakuten Group, while also using his Financial Planner (FP) qualification to focus on household finances and building assets.

View Profile

Related Articles

RELATED
How Much Does the iPhone Duo Really Cost at Rakuten Mobile? 216,504 Yen With a 2-Year Return, Plus the Effective Total Without Referrals Rakuten Mobile

How Much Does the iPhone Duo Really Cost at Rakuten Mobile? 216,504 Yen With a 2-Year Return, Plus the Effective Total Without Referrals

Rakuten Mobile has announced its iPhone Duo prices. The 256GB model costs 433,000 yen, and if you return it in month 25 you pay 216,504 yen. The official effective 176,504 yen includes points for 5 referrals. I calculated the effective total by storage size, without referrals and including the return fee.

2026.10.17 · 11 min read
The Right Order Before Handing Down an iPhone to Your Child: Decide on Apple Watch, AirTag, and Video Calls Before You Erase Rakuten Mobile

The Right Order Before Handing Down an iPhone to Your Child: Decide on Apple Watch, AirTag, and Video Calls Before You Erase

I checked Apple's official steps for what to do before handing down an iPhone to a child. Unpairing the Apple Watch comes before erasing. Quick Start requires iOS 11 or later. Here is my plan, including AirTag and FaceTime, for the case where the parent has switched to Android.

2026.10.05 · 11 min read
Taking Stock of Our Family Phone Lines: A Missed Family Discount and a Dormant Line Worth About ¥1,400 a Month Rakuten Mobile

Taking Stock of Our Family Phone Lines: A Missed Family Discount and a Dormant Line Worth About ¥1,400 a Month

When I reviewed our family's Rakuten Mobile lines, the 3 we actually use couldn't get any cheaper, but I found a family discount we'd never applied and a dormant line. Here's the roughly ¥1,400-a-month savings, the invite-link steps for the family discount that the store never explained, and how I'm handling the line in my parent's name.

2026.09.27 · 14 min read
Switch to Rakuten Mobile, get up to 14,000 points Try the fee simulator and get 100 points, no sign-up required →
Apply Now →