Good morning. It’s まさきん.
For me personally, calls don’t overlap all that often. But if your job means juggling several points of contact, that’s a different story. Let’s look at Rakuten Mobile’s Call Waiting add-on, aimed at people whose calls tend to overlap.
What the add-on does
The fee is 220 yen a month. At the time of writing, there was also a campaign offering the first month free.
It’s a service that lets you answer a second call from a different person while you’re already on a call.
Three things it lets you do
There are three main ways to use it.
You can put your current call on hold and answer the incoming one. You can also keep your current caller waiting while you place a call to someone else.
Note that it doesn’t apply to the “Rakuten Saikyo Plan (Data type)”. It’s worth checking in advance whether your plan qualifies.
Clicking this opens the Rakuten login page. Once you log in, you’ll see the campaign details.
Who this add-on suits
Honestly, it might not be something you use often. But for the right person, it can quietly come in handy.
Take someone handling several clients at once, for example. Calls about other matters often come in mid-conversation, and being able to put one on hold and respond right away means fewer missed calls. People in sales or front-desk type roles may find themselves in a similar situation.
On the other hand, if you rarely use calls, or you’re fine handling one call before moving to the next, the extra 220 yen a month may not be worth it for you.
For times when you can’t answer, there’s also voicemail. It serves a slightly different purpose, so it’s worth picking whichever fits how you work.
Wrap-up
“Call Waiting” is an add-on that lets you handle a second incoming call for 220 yen a month. If your calls tend to overlap because of work, it’s worth considering.
If you want to review your calling setup as a whole, it’s also worth checking out 15-minute standard unlimited calls.
Please check the official site for the latest campaign details.
Clicking this opens the Rakuten login page. Once you log in, you’ll see the campaign details.
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